Policies

Cancelations

All services require a 50% deposit fee at the time of booking. Any cancellation before 72hrs of scheduled service may receive a partial refund. You must contact Signature Magic Skincare directly in order to receive the partial refund.

A 48-hour advance notice is required on any appointment cancellation. Cancellations within a 24hr notice forfeits the deposit.  

Grace Period

Please arrive 10-minutes early to your appointment. If you are running late, you must let us know immediately. Once 15 minutes has passed from the scheduled time with no contact, the appointment will be considered a "no show'.

Clients who are late to their appointment must pay in full for all services scheduled, regardless if the services provided were limited due to time constraint.

The provider has the right to deny service to a client if they arrive 10 minutes or later to their scheduled appointment. Canceled services due to late arrivals will result in a forfeit of the deposit. 

No Shows

A "No Show" is when a person makes an appointment and neither attends or cancels it. 

"No shows" will lead to a fee equivalent to 50% of the scheduled service. Having multiple 'no show' appointments require making a 100% deposit fee when booking any services moving forward.

Rescheduling

With a 48-hr advance notice, all appointments may be rescheduled two times after the initial booking without losing the deposit. A third time forfeits the initial deposit and a new 100% deposit fee is required when booking your next appointment.

Rescheduling within the 24-hours will require a new 50% deposit. 
 

Signature Magic Skincare may, in its sole and absolute discretion, block anyone from booking appointments at anytime for any reason or for taking any actions that are inconsistent with the intent of these Terms and Conditions.